Annual 47 C.F.R. $ 64.2009[e] CPNI Certification
EB Docket 06-36 
Annual 64.2009[e] CPNI Certification for 2017
Date filed: 2/2/18
Name of company covered by this certification: Answerphone Services, Inc. 451 E. Market  Street Elmira, NY 14901 
Form 499 Filer ID: 818800 
Name of signatory: William J.Leopold 
Title of signatory: President
 
Annual 47 C.F.R. $ 64.2009[e] CPNI Certification
EB Docket 06-36 
Annual 64.2009[e] CPNI Certification for 2017
Date filed: 2/2/18
Name of company covered by this certification: Answerphone Services, Inc. 451 E. Market Street Elmira, NY 14901 
Form 499 Filer ID: 818800 
Name of signatory: William J.Leopold 
Title of signatory: President
 
 
Annual 47 C.F.R. $ 64.2009[e] CPNI Certification
EB Docket 06-36 
Annual 64.2009[e] CPNI Certification for 2017
Date filed: 2/2/18
Name of company covered by this certification: Answerphone Services, Inc. 451 E. market Street Elmira, NY 14901 
Form 499 Filer ID: 818800 
Name of signatory: William J.Leopold 
Title of signatory: President
 
 
 
Answerphone Services, Inc.
FRN 0003-3997-06
Form 499 ID 818800
CPNI Certification 
STATEMENT 
Answerphone Services, Inc [ Carrier] has established operating procedures that ensure compliance with the Federal Communications Commission [Commission] regulations regarding the protection of customer propietary network information. 
Carrier has implemented a system whereby the status of a customer's CPNI approval can be determined prior to the use of CPNI 
Carrier continually educates and trains its employees regarding the appropiate use of CPNI. Carrier has established disciplinary procedures should an employee violate the CPNI procedures established by Carrier. 
Carrier naintains record of its and its affliates sales and marketing campaigns that use its customers CPNI. Carrier also maintains a record of any and all instances where CPNI was disclosed or provided to third parties, or where third parties were allowed access to CPNI.
The records includes a description of each campaign, the specific CPNI that was used in the campaign, and what products and services were offered as part of the campaign. 
Carrier has established a supervisory review process regarding compliance with CPNI rules
with respect to outbound marketing situations and maintains records of Carrier compliance for a minimum period of one year. Specifically, Carrier's sales personnel obtain supervisory approval of any proposed outbound marketing request for customer approval regarding CPNI, and a process ensures that opt out elections are recorded and followed. 
Carrier took the following actions against data brokers in 2007 and to the present, including proceedings instituted or petions filed by Carrier at a state commision, in the court system, or at the Commission. NONE 
The following is information Carrier has with respect to the processes pretexters are using to access CPNI, and [if any] what steps Carrier is taking to protect CPNI:Annual 47 C.F.R. $ 64.2009[e] CPNI Certification
EB Docket 06-36 
Annual 64.2009[e] CPNI Certification for 2017
Date filed: 2/2/18
Name of company covered by this certification: Answerphone Services, Inc. 451 E. Marke Street Elmira, NY 14901 
Form 499 Filer ID: 818800 
Name of signatory: William J.Leopold 
Title of signatory: President
 
 
 

 Carrier has determined that NO pretexter has attempted to access CPNI on Carrier's system. 
The following is a summary of all customer complaints recieved in 2015 and to the present regarding the unauthorized release of CPNI: NONE
Category of complaint:
- 0 Number of instances of improper access by employees
- 0 Number of instances of impoper disclosure to individuals not authorized to recieve the information.
- 0 Number of instances of improper acces to online information by individuals not authorized to view the information.
- 0 Number of other instances of improper access of disclosure
Description of instances of improper access or disclosure: NONE